We use your personal data to provide you with the information, products, and services that you request or purchase from us, whether online or in-store. In this context, we use your personal data to process your purchase orders and payment transactions, and to manage your order collection, claims, returns, and refunds securely and effectively.

Purchase order and payment data collected for the above purposes will also be used, under certain conditions and limitations, for marketing, business development, and analytics purposes, and to detect fraud and theft in connection with sales, as well as to comply with applicable laws. We may also use photos of your customized gift(s) created by us for marketing purposes. Each of these gifts would have a sign of consent or non-consent for usage by the customer when adding them to the cart.

The personal data we obtained directly from you when you are placing a purchase order, making a payment or using any other of our services will be used only to the extent necessary to process that order and to deliver the requested products and services.

Whenever you place a purchase order, make a payment, return a product or signing up for a financial service we use your personal data to verify your identity and your capacity to enter into a contract, that financial information you provide us is accurate, conduct fraud checks or prevent other illegal activity.

We share your personal data within Artivity whenever necessary to fulfill the intended purpose. Additionally, personal data may be shared with independent third parties, such as postal services, for the same reason. Please note that many of these recipients have an independent right or obligation to process your personal data in their own rights. However, except as explicitly stated herein, we never pass on, sell, or swap your data to any third parties.

When making products and services available to you, Artivity will process your personal data necessary for concluding a contract with you and to fulfill any obligations derived from that contract. This includes contracts related to purchase orders, payments, or the use of other services provided by us or by third parties.

We will keep and process your personal data for no longer than necessary for us to perform our contractual obligations. However, we may continue to use and store your data for additional purposes.

Purchase order data will also be retained for the purpose of developing and improving products, services, and supply chains, as well as for security and safety through fraud detection and loss prevention measures.

For compliance with laws, we are compelled to continue to save and sometimes use your purchase order data to comply with applicable tax and accounting legislation and to protect consumer rights.

When making products and services available to you, Artivity will process your personal data necessary for concluding a contract with you and to fulfill any obligations derived from that contract, whether the contract refers to a purchase order and payment or the use of other services provided by us or by third parties.

For the purpose of identifying and contacting you when an item you have signed up to receive information regarding becomes available again for purchase, we use legitimate interest as a business as the legal ground for processing.